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Domain 2: Training need assessment


Questionmark is a software tool which allows measuring knowledge, skills and attitudes. It enables to author, deliver, and report on tests, quizzes and surveys for pre-course test and needs evaluation (among others applications).

Questionmark training solution is under different trademarks with similar features and some updates (Perception, OnPremise, OnDemand).

Andragogical value

By using Questionmark Perception tool you can create, deliver, and report on assessments: learning outcomes, certify knowledge, skills and abilities, demonstration of regulatory compliance. Its full range of  possibilities are:

  • Pre/post course tests
  • Practice tests
  • Placement tests
  • Course evaluations
  • Needs evaluations
  • Job task analysis
  • Knowledge checks
  • Internal exams
  • Observational assessments
  • Certification and licensing exams

Another characteristics of interest to be highlighted are:

  • Option of multiple languages
  • Provides a collaborative, secure authoring environment.
  • Responsive designs.
  • Blended delivery (online, offline, via learning management systems and through test centres).
  • Extensive reports and analytics (trustable results compliance).
  • Choice of twenty different item types.

Ultimately, it is a software product that gathers lots of possibilities to boost learning self-assessment processes, according to the skill level of the leaners. At the same time, it enables the adult educator monitoring the learning progress of the learners.

In terms of affordability, it is not a free ICT tool.  Its cost can be amortized in four years period time.  Also it offers a free trial of thirty days to check if it worth the money, according to the use intended.


The recommended hardware for Perception 5 will depend on the environment you intend to install it in. For details about hardware requirements, please refer to the install guide available on the website.

Disk space required: Perception software 50MB, single-server install 2GB. Multi-tiered install, less than 1GB.

Supported operating systems: English versions of Microsoft Windows Server 2008 (x86 and x64), and Microsoft Windows Server 2008 R2 (x64).

Supported database systems: SQL Server 2008, SQL Server 2008 R2, Oracle 11g R1, Oracle 11g R2.

Software prerequisites:

Internet Information Services (IIS) 7 or 7.5

NET 2.0

NET 3.5

NET 4.0


Microsoft Chart Controls for Microsoft .NET Framework 3.5

PHP 5.3

Windows Server AppFabric

SQL Server 2008 or Oracle 11g (for the ETL service)

Browsers supported :

  • Browsers supported for Perception’s administrative software: Internet Explorer, Firefox, Safari, Chrome.
  • Browsers participants can use to take assessments: Internet Explorer, ​ Firefox, Safari, Chrome, Opera, Android browser 2+,

Android app, iOS 4+, iPhone/iPad app.


Access subject to subscription (payment software). Necessary to register for a free trial (maximum 30 days).

Can be used in different devices: PCs, Smart phones, tablets, and other multi-touch devices.

The Open Assessment Platform supports the major industry standards and it interoperates with other enterprise systems.

It is scalable on demand (SaaS) or on your own service.

Available global support service in case of any issue.

Security and privacy

It has high level of security and privacy. Perception QuestionMark Secure Software acts as a player to display assessments securely with the look and feel of a browser. It allows a secure online test and quiz delivery via Windows, Mac, or Apple iPad. It incorporates many security features to ensure that assessments can be run in a safe and secure environment at work or at home. It protects the contents, the scoring algorithms, reduces cheating, and ensures the validity, reliability, and defensibility of the quizzes.

Question Mark incorporates many security features to ensure that Perception’s assessments can be run in a safe and secure environment at work or at home:

It also offers advice for security using the tool: